The room looked brand new and had great decor. Cleanliness stood out immediately. Hot water in the shower was a huge plus, which is not always the case in El Salvador. The location offered easy access to various dining options, making it convenient for meals. I enjoyed the relaxing breakfast every morning, which featured fresh options. The staff were incredibly helpful, addressing any questions I had. However, if you're sensitive to noise, consider choosing a room away from the street. The music from a nearby bar was noticeable and could disturb light sleepers. A mini fridge in the room would have added comfort, especially for keeping snacks or drinks cold. A bit of noise from the street did seep into the room. Overall, I had a pleasant stay, but there are some areas for improvement to enhance comfort.

Check-in process requiring each guest to present passports is somewhat unusual and can create delays, particularly for larger groups. The room's transparent curtain compromises privacy when the lights are on, which could be distracting. The price felt a bit high, likely linked to the hotel's prime location, but not justified by the amenities or experience provided.

Positive, The location is perfect, with many bars and restaurants within walking distance. Rooms are clean and nicely designed. 24-hour concierge made my stay easy. Breakfast has a customizable menu, great for longer stays. Friendly staff helped even with my limited Spanish. 😊

safe neighborhood, complimentary water bottle, spacious restroom bin

The lack of an elevator is a hassle for lugging bags!!! Inadequate soundproofing meant I could hear conversations from outside. Daily housekeeping is not automatic, requiring key handover for room cleaning!!! Juice served at breakfast felt overly artificial!!!

exceptionally spacious suites perfect for relaxation

well-equipped gym, convenient parking

noisy hallway

Room had free Wi-Fi and a flat-screen TV but no free parking available.

Had an awesome time with friends! The staff was super friendly, and we loved the fresh breakfast. The hotel’s modern vibes made us feel right at home. We enjoyed some local spots nearby for dinner and danced at a couple of lively bars. Perfect for a group trip!

However, it was a bit inconvenient at check-in. They required each person to show up with their passports, which was a hassle for our large group.

It was just a nice choice for a couple of nights in San Salvador with excellent value for money. The room was well-equipped, featuring A/C and hot water, which made for a comfortable stay. Be prepared to use Google Translate if you don’t speak Spanish.

i recently stayed at citlalli during a short trip in san salvador, and it exceeded my expectations. the rooms were clean, and i loved the delicious breakfast options available. the location is perfect with many bars and restaurants within walking distance.

no mini fridge in the room.

I really enjoyed my stay with the spacious room and the clean restroom facilities. The breakfast was great too, but the noise from the nearby bar was a bit much for my light sleeping.

A Comfortable Stay with Great Staff!

I appreciated the attentive staff who ensured my late arrival was hassle-free. The double room was well-equipped, featuring A/C and hot water. Breakfast offered a delightful start to the day. For a cozy ambiance, try the nearby upscale restaurants for dinner. Plan for Uber rides to the city center.